User Guide

From installation to daily operation — everything you need to get started with ASCAM ENTERPRISE.

Installation Process

Our RFID LAGI technicians handle the entire setup. You only need to provide packing tables and computers.

Technician visits your facility to measure packing stations, plan camera positions, check network infrastructure and power. Duration: 1-2 hours.

Mount cameras (ceiling/desk), run network/USB cables, install PoE switch (for IP cameras). Connect barcode scanner to PC.

Install ECAM on packing PCs. Activate license, configure cameras, set recording parameters (quality, codec, storage path).

Quick Config setup for scanner: prefix/suffix, auto-scan mode, ECAM integration. Ensure scanning triggers camera recording.

Train packing staff: scan-pack-scan workflow. Train managers: video search, reports, permissions.

Test with 10-20 real orders, verify complete video recording and accurate search. System handover with documentation.

After setup, staff only need these simple steps:

ECAM auto-starts with Windows. Cameras connect automatically.

Hold the shipping label barcode/QR in front of scanner. Camera starts recording.

Place products, inspect, pack as normal. Camera captures everything.

Previous video auto-saves. Continue scanning next order, repeat the cycle.

Type or scan the tracking number into the search bar.

Video appears within 5 seconds. Watch directly in ECAM or download.

Click "Share" to generate a public link. Copy and send to the marketplace via chat.

Overhead angle (45-60 degrees) provides the clearest view of products and packing process.

Use white LED lights at packing tables. Poor lighting makes videos unusable as evidence.

Always scan tracking barcode first, then start packing. Ensures camera records from start to finish.

Check free disk space weekly. Add storage when below 20% to prevent video loss.

RFID LAGI support team available via TeamViewer remote assistance or on-site visits.